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What Is Primary Care?

What Is Primary Care?

Primary care is the entry point for medical services. It is your gateway to health.

Primary care clinics in Singapore provide family medicine and internal medicine services across a wide age group of people. Children, adults and the elderly generation have access to primary health care that addresses different touch points in their state of well-being.

Primary care brands aim to give patients effective, equitable access to health care services, enabling them to enjoy better health at any age.

Who Benefits From Primary Care?

Primary care providers enable whole-person care for every individual. In Singapore, primary care means consultations, preventative programs, referral and intervention throughout one’s lifespan and not only limited to specific conditions.

Regardless of age, socioeconomic status and gender, primary care should be made available to everyone who has a health concern.

What Services Are Included in Primary Care?

Primary care Singapore is the initial contact that a patient will experience with the healthcare system. If an individual feels unwell or wants to consult with a physician or a clinician, the primary care system takes care of routing different concerns to the right specialists and health care providers. Services under primary care include the following:

  • Programs that promote good health practices
  • Diagnosis, treatment and care of physical and mental health problems
  • Management of chronic and long-term health conditions
  • Palliative care
  • Early intervention to achieve best health care results


Primary care establishes the community’s relationship with different health care providers. They include the general practitioner (i.e., the local doctor), as well as allied health professionals including the dentist, physiotherapist, mental health counsellor, dietitian and more.

Upgrading Doctor and Patient Interaction

It is important to build a foundation of trust with patients. That is why it’s essential for health care providers to provide them with the necessary information and intervention for optimal health outcomes.

At the same time, the patient should be able to confide the symptoms they are experiencing and their relevant medical history for the practitioner to make a diagnosis. It is best to record one’s symptoms, current medication and family’s health history.

Gone are the days when patients feel that they are not heard by medical specialists. Primary health care practice focuses on acknowledging what the patient feels, observes and records about his or her health. It is imperative to have trust between patients and practitioners, where patients feel comfortable about discussing any symptoms they may be experiencing.

When to Seek Primary Care

Your first line of support is the primary care Singapore team. You can choose online consultation, over the phone or schedule an in-person appointment. We provide:

  • Wellness check-ups
  • Immunisations and vaccinations for children and adults
  • Management of diseases
  • Consultation and referrals to specialised care


Whether you communicate with the primary care physician on the phone or online, they will most likely be able to diagnose the condition and recommend follow-ups or the best course of action (e.g., directing you to the nearest emergency unit if necessary).

An effective primary care clinic and system can coordinate individuals with the right specialist for their needs. Having a directory that eliminates delays and is trusted by patients can considerably lessen grave illnesses and conditions and create a healthier society in the long term.

Better Care, Better Health!

Singapore’s primary care system allows patients across ages and health needs to have a coordinated and equitable health care service. Through a network of physicians and clinicians, the primary health system renders the right care depending on what you need.

Primary care practice should meet the needs of patients both with differentiated and undifferentiated concerns, so it focuses on making consultative and referral connections highly reliable. From congenital conditions to osteoarthritis, diabetes and women’s health, primary care is structured to help.

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